FAQs

How do I place an order?+

Browse or search for the print you want, pick the option that fits, and add it to your cart. You can browse and fill your cart without an account — we only ask you to sign in at the checkout step, so your order can be tracked and delivered.

What payment methods do you accept?+

Cash on delivery nationwide, plus card and mobile wallet payments (bKash, Nagad, Rocket, Upay) through our payment provider. Card details are handled by the provider — we never store them.

How long does delivery take?+

Standard delivery takes 3–5 days and express delivery takes 1–2 days. Delivery times are counted from when the order is confirmed, not when it is placed.

Can I return or exchange an item?+

Yes, within 7 days of delivery. The item must be unused, in its original condition, and in its original packaging with tags attached. Refunds are processed within 5–7 business days once we receive the item.

How do I track my order?+

Sign in and open My orders. Each order shows its current status. Live courier tracking is coming with our courier integration.

What if the option I want is out of stock?+

Sold-out options stay visible on the product page but cannot be selected, so you can see they exist. Stock counts on the site are live — when an option shows as available, it is.